Terms and Conditions MK8MY — Complete Platform Usage Guide

By registering, logging in, or using any services offered by MK8MY, you automatically agree to be bound by these Terms and Conditions, our Privacy Policy, and all additional guidelines we may publish from time to time.

These terms take effect as soon as you complete the account registration process on the MK8MY platform. In the event of a conflict between the Bahasa Malaysia version of these terms and any other language version, the Bahasa Malaysia version shall be final and binding.

MK8MY reserves the right to update or amend these terms at any time without prior notice. Players are advised to review this page periodically to stay informed of the latest changes.

To register and use the MK8MY platform, you must meet the following requirements:

• At least 18 years old at the date of registration.
• Be an individual with the legal capacity to enter into a binding agreement.
• Not be located in any jurisdiction that prohibits participation in online gaming activities.
• Have never been previously banned from using MK8MY's services.
• Register as an individual and not on behalf of any business entity unless with our prior written approval.

MK8MY reserves the right to request proof of age at any time. If a player is found to have registered using false information or is underage, the account will be closed immediately and any balance or winnings will be forfeited.

Each individual is only permitted one account only. Owning multiple accounts as the same individual violates these terms and may result in the closure of all related accounts without any compensation.

During registration, you are required to provide accurate, complete, and up-to-date personal information. Required details include your full name, date of birth, phone number, and active email address.

As part of the process Know Your Customer (KYC), MK8MY may require you to submit identity verification documents such as:

• A valid copy of MyKad or passport
• Proof of current address (utility bill or bank statement)
• Selfie with your identification document
• Payment method information used

The KYC verification process is typically completed within 5–10 minutes. MK8MY reserves the right to temporarily freeze an account until identity verification is successfully completed, particularly before processing the first withdrawal or when suspicious activity is detected.

MK8MY accepts a variety of deposit methods including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and local bank transfers. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion fees.

Deposit conditions:

• The minimum deposit is MYR 30, or as determined by the limits set by your chosen payment method.
• You may only deposit funds from a bank account or e-wallet registered in your own name.
• MK8MY is not responsible for delays caused by banks or e-wallet providers.

Withdrawal conditions:

• The minimum withdrawal amount is MYR 50 or as per the applicable terms.
• Withdrawals are processed to the same bank account or e-wallet used for the deposit.
• Accounts that have not completed full KYC verification may experience delays in withdrawal processing.
• Withdrawal processing is typically completed within 15 minutes to 24 hours, depending on the chosen method.
• MK8MY reserves the right to request additional supporting documents before approving large withdrawal amounts.

MK8MY offers a variety of bonuses and promotions from time to time. Each bonus offer is subject to specific terms and conditions stated on the relevant promotions page. General conditions applicable to all bonuses are as follows:

• Bonuses may only be claimed once per player, household, IP address, or device, unless stated otherwise.
• Each bonus has a wagering requirements (rollover) that must be met before withdrawal is allowed.
• Bonuses will expire if wagering requirements are not met within the specified timeframe.
• MK8MY reserves the right to cancel or modify any promotion at any time without prior notice.
• Any attempt to abuse the bonus system will result in bonus forfeiture and further action taken against the account in question.

Players claiming bonuses must fully understand and comply with the wagering requirements. If there is any confusion regarding the terms of a promotion, please contact the MK8MY support team for clarification before accepting it.

All games offered on the MK8MY platform use a Random Number Generator (RNG) that are certified independent, ensuring game outcomes are completely random and fair. MK8MY has no control over the results of any game.

Players are fully responsible for understanding the rules of each game before placing any bets. MK8MY shall not be liable for any losses resulting from a failure to understand the game rules.

• Any confirmed bet cannot be cancelled or modified.
• In the event of a technical issue during an active game, any bets involved will be credited back to the player's account.
• MK8MY reserves the right to void any bet suspected of involving fraud or exploitation of system bugs.
• Players found using automation software, bots, or any unauthorized methods will have their accounts terminated without compensation.

You are solely responsible for maintaining the confidentiality of your account login details, including your username and password. MK8MY recommends that you:

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) for an added layer of security.
• Never share your login credentials with anyone, including family members.
• Log out of your account after each session, especially on public devices.
• Report any suspicious activity to our support team immediately.

MK8MY will not be held liable for any losses resulting from unauthorised access to your account where negligence on your part in safeguarding your login credentials has occurred.

MK8MY is committed to responsible gaming practices. We provide a range of self-control tools to help players manage their gaming activity wisely:

• Deposit limit — Set daily, weekly or monthly limits for deposits.
• Loss limit — Limit total losses within a specified period.
• Take a Break — Temporary break from the platform for 24 hours up to 6 months.
• Self-Exclusion — Close account permanently if required.

If you feel that gaming is starting to have a negative impact on your life, please contact the MK8MY support team or visit the Responsible Gaming us for assistance and appropriate resources.

MK8MY reserves the right to suspend or terminate any player's account at any time, with or without prior notice, if:

• Players found to be in violation of any terms in this document.
• There is evidence or suspicion of fraud, money laundering, or system abuse.
• Players who register using false information or another person's identity.
• Account involved in activities that may compromise the integrity of the platform.
• Players under the age of 18.

Players may also close their own account at any time by contacting the MK8MY support team. Any valid balance remaining in the account will be processed for withdrawal, subject to the required investigation and verification.

MK8MY shall not be liable for any direct, indirect, consequential, or punitive losses suffered by players, including but not limited to:

• Service disruptions caused by system maintenance, technical issues, or circumstances beyond our control.
• Gaming losses resulting from legitimate game outcomes using a certified RNG system.
• Losses arising from unauthorised account access due to player negligence.
• Delays in transaction processing caused by third parties such as banks or e-wallet providers.

In all circumstances, MK8MY's maximum liability to any player shall not exceed the total amount deposited by that player within the 30 days preceding the claim.

MK8MY reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this page.

We will endeavour to notify players of significant changes via in-platform notifications or email. However, it remains the player's responsibility to review the latest terms. Continued use of the platform after an amendment is published constitutes acceptance of the updated terms.

The date these terms were last updated is January 2026.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the MK8MY support team is ready to assist you. We operate 24/7 and are proficient in communicating in Bahasa Malaysia.

You can reach us via:

• Live Chat — Direct from the MK8MY platform, response within 2 minutes.
• Email — [email protected]
• FAQ Page — Visit our FAQ page for instant answers to frequently asked questions.

We are committed to resolving every query promptly and professionally. Player satisfaction is MK8MY's top priority.